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Last updated: September 2024

Agreement to Terms

By accessing or using the Fern Loop website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services.

Use of Our Services

Eligibility

You must be at least 16 years old to use our services. By using our website, you represent that you meet this age requirement.

Account Registration

To enrol in courses, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

Acceptable Use

You agree not to:

Course Enrolment and Access

Enrolment

Course enrolment is subject to availability and acceptance of payment. We reserve the right to refuse enrolment at our discretion.

Course Access

Upon successful enrolment and payment, you will receive access to the course materials. Access is granted for your personal, non-commercial use only.

Course Content

Course content is provided for educational purposes. While we strive for accuracy, we do not warrant that the information is complete, current, or error-free. Gardening results may vary depending on your specific conditions and implementation.

Payment and Refunds

Payment

Prices are displayed in British Pounds (GBP) and include VAT where applicable. Payment is processed securely through our payment providers.

Refund Policy

We offer a 14-day refund policy for course purchases, provided you have completed less than 30% of the course content. To request a refund, contact us at [email protected]. Refunds will be processed within 14 days of approval.

Intellectual Property

Our Content

All content on the website, including text, graphics, logos, images, videos, and course materials, is the property of Fern Loop or our licensors and is protected by copyright and other intellectual property laws.

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use course materials for your personal, non-commercial purposes. This licence does not permit you to:

User Submissions

Any content you submit to us (such as assignment work or forum posts) remains your property. However, by submitting content, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display such content in connection with our services.

Disclaimers

Educational Content

Our courses provide general gardening and landscape design education. Individual results depend on many factors including local conditions, plant selection, and implementation. We do not guarantee specific outcomes from applying techniques taught in our courses.

No Professional Advice

Course content does not constitute professional landscaping, horticultural, or agricultural advice. For specific projects, we recommend consulting with qualified local professionals.

Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. The website may be temporarily unavailable for maintenance or due to circumstances beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Fern Loop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from:

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the relevant course.

Indemnification

You agree to indemnify and hold harmless Fern Loop, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us:

Fern Loop
47 Kensington Gardens Square
London, W2 4BQ
United Kingdom

Email: [email protected]